Services/Virtual Admin Services

Admin work off your team's desk. Handled properly, every day.

Your finance and operations people spend hours a week on work that does not need them: data entry, filing, chasing paperwork, updating records, managing inboxes and calendars.

Business Avengers gives you a dedicated virtual admin team that runs all of it inside your systems, to your process, with Australian accountability.

Talk to us
the problem we solve

What unmanaged admin costs you

Admin never shows up as a line item. It shows up as senior people working late and processes that quietly break.

01

Qualified staff doing $25 an hour work on a $110,000 salary

02

Documents filed inconsistently, so nobody can find anything at audit time

03

Inboxes and customer requests sitting unanswered for days

04

CRM and master data going stale, so reporting cannot be trusted

05

Orders and invoices entered late, pushing the whole cycle back

06

Admin capacity disappearing entirely when one person takes leave

A dedicated admin team removes the bottleneck for a fraction of a local hire, and it does not go on leave without cover.

Full scope

What we handle, and what it means for you

01Data entry and processing
High volume, high accuracy entry into your accounting, ERP or CRM system
02Document management and filing
Consistent naming, structured folders, everything retrievable and audit ready
03Email and inbox management
Shared inboxes triaged, routed and answered against agreed templates and SLAs
04Order and invoice processing
Sales orders and purchase documents captured, checked and entered same day
05CRM and database upkeep
Records created, merged and cleaned so your pipeline and reporting stay accurate
06Calendar and scheduling support
Meetings booked, reminders sent, diaries managed across time zones
07Vendor and customer follow-ups
Missing documents, approvals and confirmations chased until they close
08Reporting and presentation support
Recurring reports, spreadsheets and decks prepared to your template
09Expense and receipt administration
Claims collected, coded and matched to policy before they hit finance
10Compliance and record keeping
Registers, contracts and certificates tracked with renewal reminders
11Process documentation
Every task we take on is written up, so the process outlives any one person
12Systems we work in
Xero, MYOB, NetSuite, SAP, HubSpot, Salesforce, Microsoft 365, Google Workspace
Who this is for

Right for you if…

  • Your finance or ops team is doing admin that a trained assistant could do better
  • Admin quality drops every time someone is on leave
  • You need more capacity but cannot justify another local full-time hire
  • Document and record keeping is inconsistent across the business
  • Customer or supplier emails are not being answered fast enough
  • You want admin support with documented process, not a freelancer arrangement
How it works

From first call to a running admin team in two weeks

01

Week 1: We map the tasks, volumes, systems and turnaround times you need covered.

02

Week 2: Your admin team shadows your process, we document it, you review the output daily.

03

Week 3 onwards: The team runs independently against agreed SLAs, with weekly reporting.

FAQ

Questions CFOs ask us

Is the team dedicated to us?+
Yes. You get named team members who work only on your account, to your process, during your hours.
Do they work in our systems?+
Always. We work inside your accounting system, CRM and email environment with the access levels you set. Nothing is migrated.
How do you protect our data?+
Access is role based and logged, all staff sit under confidentiality agreements, and our information security controls are aligned to ISO 27001.
What hours do they work?+
Australian business hours as standard. Extended or split coverage is available where volumes justify it.
Can we start small?+
Yes. Most clients begin with one dedicated admin resource on a defined task list and expand once the process is proven.

Start your 45-day risk-free trial, zero risk.

A dedicated virtual admin team, running your process inside your systems. 45 days, no lock-in, no setup fees.