Accounts Receivable, Business Avengers
Services

Outsourced accounts receivable services in Australia

Get paid faster. Without chasing it yourself.

Your AR function invoices customers, follows up on overdue accounts, applies cash, and gives you a live view of what's outstanding, all without you or your team spending a minute on it.

Tighter cash cycle. Fewer write-offs. Better relationships with customers who are handled professionally, not aggressively.

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The problem we solve

What poor AR costs your business

Late payments aren't just a cash flow problem. They're a signal that something in your AR process is broken.

01

Cash sitting in unpaid invoices for 60-90 days, cash you've already earned

02

Management time spent chasing customers instead of growing the business

03

Inconsistent follow-up, some customers pay because they like you, not because you have a system

04

Customer relationships damaged by clumsy or aggressive collections

05

Bad debt written off because no one caught it early enough

06

AR staff turnover disrupting continuity with customers

A well-run AR function pays for itself. It shortens your cash cycle, reduces write-offs, and gives you working capital back.

Full scope

What we handle, and what it means for you

Our outsourced accounts receivable service covers invoicing and billing, collections and dunning, cash application, customer queries, credit limit management, AR reconciliations and live ageing reporting, so your debtor days come down without anyone in your business chasing payments.

01Invoice generation and dispatch
Invoices out the door on time, no delays between delivery and billing
02Customer statement management
Regular statements sent on a consistent schedule
03Collections, tiered follow-up process
Professional, consistent follow-up that gets results without damaging relationships
04Overdue account escalation
Clear escalation path, you're only involved when we need a decision from you
05Cash application and allocation
Payments matched to invoices accurately and promptly
06Remittance matching
We chase and match remittances so your ledger stays clean
Who this is for

Right for you if…

If two or more of these sound like your finance function, accounts receivable with Business Avengers will pay for itself inside the first quarter.

  • ✓Your DSO (days sales outstanding) is over 45 days and climbing
  • ✓Your team spends more than 20% of their time chasing overdue accounts
  • ✓You've written off bad debt in the last 12 months that could have been recovered earlier
  • ✓Customer relationships are being strained by inconsistent or clumsy collections
  • ✓You have seasonal volume spikes that your in-house team can't absorb
  • ✓You want a dedicated AR team, not a shared resource that deprioritises collections when other work comes in
How it works

From first call to a tighter cash cycle in two weeks

Tightening a cash cycle is a process problem, not a chasing problem. In two weeks we document your billing rules, customer terms and escalation ladder, then run collections to a written cadence that protects the customer relationship while bringing cash in earlier.

01

Week 1: We learn your customer base, credit terms, billing schedule, and escalation policy. We review your current ageing report and flag immediate priorities.

02

Week 2: Parallel run. We shadow your current process, learn billing, begin taking over customer communications, and test our reporting against your records.

03

Week 3 onwards: We're billing, running collections, applying cash, and sending you a weekly ageing report. You see the money moving. You don't have to move it yourself.

FAQ

Questions CFOs ask us

Common questions about outsourcing accounts receivable: how we speak to your customers, how collections escalate, how cash is applied, and how quickly debtor days typically move.

Will customers know they're dealing with an outsourced team?
No, unless you want them to. We operate as an extension of your business, using your email domain and your brand's communication style. To your customers, it's seamless.
How do you handle sensitive customer relationships?
You tell us. Every client has different customer dynamics. Some accounts need a light touch; others need firm follow-up. We work to your brief and escalate to you before taking any action that could affect a key relationship.
What's your collections approach, aggressive or soft?
Professional and consistent. We don't use aggressive tactics. We use tiered, scheduled follow-up, phone, email, formal notice, with escalation to you before anything goes to a debt collector. Most overdue accounts are resolved well before that point.
How quickly do we see improvement in DSO?
Most clients see measurable improvement within the first 30-60 days as we clear the existing backlog and establish a consistent follow-up rhythm. Long-term DSO improvement depends on your customer base, but 10-20 day reductions are common in the first six months.
What's the 45-day risk-free trial?
We run your AR function in full for 45 days, same team, same processes, same outputs as a long-term client. If you're not satisfied, you cancel and walk away. No fees, no lock-in.
Proof

Accounts Receivable in practice

Real Australian businesses, real numbers, and the thinking behind the work. Read how finance functions were rebuilt on accounts receivable and what it saved them.

Start your 45-day risk-free trial, zero risk.

Full AP, AR, and Payroll managed by a dedicated team. 45 days. No lock-in, no setup fees. If it's not right, you walk away and owe nothing.