What this model actually looks like
This is not a shared service desk. It is your team, your brand of work, your standards, staffed by people who work only on your account.
We handle recruitment, onboarding, training, infrastructure, information security and day to day people management. You direct the work.
As volumes grow, the team grows with you. Adding a role is a conversation, not a six month hiring cycle.
What is included
How we get you there
Scope the team. We define functions, seniority mix, volumes and the KPIs the team will be measured on.
Recruit. We shortlist against your specs and hire according to your requirements.
Onboard and train. Your processes, your templates, your review standards, documented and taught before live work begins.
Run and scale. Weekly reporting, monthly reviews, and a clear path to add resources as the work grows.
This is the right fit when
- You are an accounting firm requiring assistance with bookkeeping and administrative tasks than your local team can absorb
- You need to scale a finance or admin function without scaling Australian salary cost
- You want long term continuity from named people, not rotating contractors
- You want offshore capability without incorporating, leasing or managing HR overseas
Common questions
Do we choose the people?
How is data security handled?
What is the minimum team size?
Let's work out whether this model fits your business
A 30 minute conversation is usually enough to know. No obligation, no lock in contracts.
